Comstice Mobile Connect 2.0.5

Amazon Connect offers a viable solution for agents who need to manage calls on the go through their iPhone and iPad. The application enables users to make and receive voice calls over the Internet, providing flexibility in communication. Additionally, agents can efficiently transfer active calls to a quick connect endpoint or a specified phone number, enhancing workflow efficiency.

Moreover, the app allows users to switch from mobile Internet to their cellular phone line in cases where the mobile Internet connection is unreliable. This feature ensures that agents maintain connectivity until they can access a stable Wi-Fi connection, which is particularly beneficial for those working in areas with inconsistent Internet service.